KaTom

KaTom reviews

Good
Good: 8.5/10
11,181 customers have rated this store since 2003
Customer Certified
KaTom
  • Address: 305 KaTom Drive Kodak, TN, 37764, UNITED STATES
  • Tel: 1-800-541-8683
  • Online: sales@katom.com

Ordering Methods

  • Online
  • Email
  • Phone 1-800-541-8683
  • Toll Free 1-800-541-8683

Special Features

  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa

KaTom ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.5 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    9.0 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    8.8 /10
  • Prices relative to other online retailers
    8.9 /10
  • Design of site
    8.9 /10
  • Shipping charges
    6.9 /10
  • Variety of shipping options
    8.0 /10
  • Charges stated clearly
    9.1 /10
Truck Icon

After order has been received

  • Order tracking
    8.7 /10
  • On time delivery
    8.7 /10
  • Customer support
    8.4 /10
  • Product met expectation
    8.9 /10
Reviews

Customer reviews for KaTom

  • 7/10 Review by: Desert Dweller

    The price for some products is very good. However, your customer service leaves a lot to be desired. I called twice: Neither time was the agent able to answer my questions; rather each one informed me he/she would have to call the manufacturer for...

    Shopping Cart Icon
    Full review
  • 8/10 Review by: Verified customer

    I felt the cost of shipping was very high.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: suzi

    thank you

    Shopping Cart Icon
    Full review
  • 10/10 Review by: DanH77

    Thanks!

    Shopping Cart Icon
    Full review
  • 10/10 Review by: ergoego

    You're the only co. online that had the one-cup tea kettle that goes on a stove top that I could find. The test will be to see that it works successfully for me.

    Shopping Cart Icon
    Full review
  • 1/10 Review by: Maymay

    the fryer was very damaged so we would not accept it...

    Truck Icon
    Full review
  • 9/10 Review by: Verified customer

    I am a first time user. KaTom was recommended to me by a chef. I do wish their shipping costs were less!

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Sue

    Easy place to shop

    Shopping Cart Icon
    Full review
  • 7/10 Review by: Pizza Queen

    If you are low on an item, then please let the guest know that before you ship a partial order. IF I had needed all of the tip trays at once and only received 23 of them, I would have been furious that you did NOT tell me ahead of time when I...

    Truck Icon
    Full review
  • 10/10 Review by: Ann

    Overall great experience.

    Shopping Cart Icon
    Full review